Delivery & Returns
Items that are customised according to provided instruction will not be eligible for refund once they have been processed.
Please be aware that due to Covid 19 our despatch and delivery times may need to be extended however, during these uncertain times we are doing our best to fulfill orders in a timely and safe manner. Take care and keep safe.
UNITED KINGDOM DESPATCH AND DELIVERY
All orders successfully received before 12pm GMT will be processed on the same day. Personalised orders may take up to 2 working days to process, though this is rare. This usually means your order will be sent the same working day, but please allow up to 3 working days during busy periods. Orders placed on the weekend will start processing on Monday.
DELIVERY PRICING FOR THE UNITED KINGDOM
£2.80 for delivery for orders upto £10
£3.50 for delivery for orders over £10.01 and upto £29.99
Free delivery for orders of £30 or over
INTERNATIONAL DESPATCH AND DELIVERY
All orders succesfully received before 12pm GMT will be processed on the same day. Personalised orders may take up to 2 working days to process, though this is rare. For international orders, please allow up to 21 working days for delivery, although you will find this is normally sooner.
DELIVERY PRICING FOR EUROPE - INCLUDES EU COUNTRIES, EASTERN EUROPE AND RUSSIA
|£10.00 or Under||£4.00|
DELIVERY PRICING FOR REST OF WORLD
|£10.00 or Under||£5.00|
CUSTOMS AND DUTY
The customer will need to obey the regulations of any import duties and tax, which are normally levied once a shipment reaches their country. The customer takes full responsibility for any import duties, tax or any related customer charges.
All card payments will be charged in GBP sterling. International card payment amounts will vary depending on the exchange rate on the day of purchase. To find out the exact exchange rate, please contact your card provider.
If you need to tell us of any specific instructions for delivery, please include this during the checkout process. During checkout, you will find a text box to add any extra delivery information.