Returns and Refunds

We are happy to issue a full refund for the cost of an item, excluding any additional delivery charge paid, if you are not happy for any reason, as long as the item is returned unworn, in its original condition and original packaging. The item must be sent back within 14 days of purchase, using the returns label provided. Returned goods are sent at your own cost and risk. We will be unable to issue a refund for items that we do not receive. Please note this does not affect your Statutory Rights.

Returns within the United Kingdom

1) Please include a note within the packaging with your order number and the reason for its return.

2) Please use the returns label provided.

3) Please allow 7 working days of receipt of the returned package for refunds.

4) Refunds are processed to your original payment method

Non-UK Returns

1) Please include a note within the packaging with your order number and the reason for its return.

2) Please use the returns label provided

3) Please allow 7 working days of receipt of the returned package for refunds.

4) Refunds are processed to your original payment method

5) You may be able to claim any paid duty from your local customs authority. You will need to show them the proof of the duty paid and proof of the export posting. Please contact your local customs authority for more information.

Our Returns Address

Returns

socksupermarket.com

Station Lane

Asfordby

Leicestershire

LE14 3SL

United Kingdom